Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.
If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.
First I would like to say what a wonderful job you and your staff did for Mom’s services. She looked beautiful! Your chapel was lovely. Everything was perfect. Thank you!
Terri W.
July 25, 2022
Lux funeral home did a great service for me twice. When my wife died in May 2020, they were so kind and sympathetic and helped us get through the terrible time. Then, after I relocated to Georgia, Lux again did me a great service by transporting my wife urn from Ft. Sam Houston and sending to me for burial here in Augusta. The Lux folks are very professional, while at the same time being very respectful to our needs.
Larry Glaze
April 15, 2022
My husbands memorial service was yesterday at Lux's Chapel and Valerie assisted us in making arrangements. She was so kind and sympathetic and helpful. The service was a wonderful tribute for a good man. Thank you so much for your help.
Norma Jean
September 16, 2021
My brother passed in 2019 and my mom passed February 2021. Lux Funeral home was amazing for both. Kenny made things easy and so special! Thank you.🙏❤️
Kelly Amos
February 10, 2021
My brother Marcus Tyre lived and passed in Texas, and I live in Georgia. I made a few calls to local Funeral homes for cremation, and thank goodness I decided to go with Lux, and I'm beyond thankful for Valerie. I've never had to make arrangements before, and having to do everything via phone, email, and mail, I thought it was going to be next to impossible, but Valerie was so helpful, kind, and caring. She had such respect when speaking of my brother and the process. I will always remember her name and her kind voice that guided me through such a difficult time. Thank you
Lisa Taylor
October 07, 2020
"Kenny, I feel very fortunate to have found Lux Funeral Home to take care of Troy for his final rest. You were very informative, caring and compassionate. Our family will always remember the kindness you showed us throughout the whole process from deciding on casket, date of burial and your bringing Troy to his final resting place at Lakeland Hills Park. We can't begin to thank you enough, so will just say THANK YOU".
Helen B.
August 12, 2020
"Mr. Lux, we deeply appreciate and gratefully acknowledge your kind expression of sympathy. It will always be remembered by our family. Thank you for treating us like family. Your compassion and generosity made our loss less stressful. God bless you always." -Elvira Lopez Family
Anita O.
May 29, 2020
"Kenny, I want to thank you and your staff for the great professionalism and service provided the past two weeks for my in-laws and honoring Donna Besson. Owen, Valerie and Selina are great professionals!"
Ken H.
March 20, 2020
"We recently lost our beloved son, Fire Specialist Chris Lafferre quite unexpectedly. I cannot begin to tell you what a beautiful job Lux funeral home did with handling everything for us. He was memorialized with both Austin Fire Department and Air Force honors. Valerie did such an incredible job working with these departments and coordinating everything alongside them and the celebration of his life was absolutely beautiful. Valerie guided us through the process with great thoughtfulness and compassion. We will be eternally grateful to her and the entire staff for guiding us through such a difficult time."
Sharon B.
March 10, 2020
"Kenny and all of the staff at Lux Funeral Home, we cannot thank you enough for your kindness, compassion and guidance through our loss of Susan. We felt cared for and held in the "light" the entire time."
John R.
February 26, 2020
"Just wanted to take a moment to thank you and your staff for the wonderful care of my father-a beloved grandfather-husband-brother. You made this difficult time so much easier. Your kindness and professionalism will never be forgotten."
Claudia M.
August 07, 2019
"I wanted to personally commend the staff of Lux Funeral Home for making our family feel so at ease and taken care of during the loss of our dad. Valerie went above and beyond to accommodate our every need and worked extra hard to bring together the audio clips, among other things. My family will always appreciate your compassion."
Jill R.
July 30, 2019
"I want to thank all the staff at Lux Funeral Home New Braunfels for all their help and assistance as our family went through the heartbreak of the death of our Infant Grandson Gregory, your facilities were excellent, Corina was so patient and compassionate with the sizeable family we were. Answering our questions and concerns helping us find the right resources to keep us moving along. My baby grandson Gregory looked BEAUTIFUL, what a comfort to all of us. Corina and Eddie were especially helpful the day of the funeral and burial at the church and cemetery. They interacted as if we were their family. A great help and comfort on this extremely stressful day. Thank you again, I will not hesitate to recommend Lux Funeral Home New Braunfels to anyone needing your excellent services and facilities."
Edward Delgado
March 13, 2019
"We were so impressed with Kenny Lux and staff, your lovely, peaceful funeral home, and the time and patience you had with us and all of Cyrus' friends and loved ones."
Marcia T.
May 17, 2018
"My family and I want to thank you for your services. It was amazing dealing with such a caring and professional funeral home! We will forever appreciate all that you did to make the process go smoothly!"
Lisa R.
May 03, 2018
"I want to commend Kenny Lux for the way you conducted my husband's funeral. Everything you did was with utmost respect and discretion. From the time we called you to the conclusion, you did everything possible to make a grievous situation more acceptable. You stayed in the background but kept everything moving smoothly. The whole family was impressed and appreciated the fact that you came personally to pick up Bob."
Mary C.
April 30, 2018
"I want to say Thank You to Kenny Lux and staff on behalf of my Mom and myself. We could not be more satisfied with the service provided to us on making final arrangements for our beloved husband/father. Kenny and staff were Amazing! An incredibly tough time was made as smooth as possible by their help, compassion, availability, and professionalism."
Robin Addison
March 21, 2018
"5 Stars!!! I 100% recommend Lux Funeral Home. It is highly rated, and I couldn't agree more. The funeral home itself is truly comfortable and home like. The service was very respectful and well done in their beautiful chapel. Kenny, the director, is very welcoming, kind, down to earth, comforting, and real, like a good friend. He responded immediately to any questions I had, and He helped me in any way possible with an open heart, plus he handled all the details flawlessly. I appreciate all the help he gave me though it all, and I highly recommend him and his compassionate staff."
Michele C.
October 09, 2017
"When I walked into Lux Funeral Home I felt like I was with family. Everyone was helpful, supportive and listened to my family. They are still my support even though my husband, Malford, is no longer here. That support gives me comfort."
- Penny J.
"Lux Funeral Home provided kind, compassionate planning at a very difficult time. Having not planned a funeral before, their direction gave me peace of mind."
- Denise M.
"Kenny Lux and the staff of Lux Funeral Home were compassionate and so very supportive as we were mourning the loss of Cliff. From planning to memorial service, we were very pleased with the service and felt that they cared for us as family, not just clients. They were considerate of my wishes and made sure that my husband was treated respectfully and honored, and that our family was cared for. We recommend Kenny Lux and his staff highly."
- Lynda J.
"My family was very pleased with the excellent service we received. There was no pressure at all and we were grateful for the reasonable cost for the funeral arrangements we selected."
- Alberta H.
"Lux Funeral Home went out of their way to provide me and my family with sympathy and the best dignified services for my wife."
- Berry M.
"You gave us guidance, personal care and attention and treated us like a part of your family. You delivered what we wanted without trying to oversell."
- Jerry H.
"We all as a family were very satisfied with the funerals for both of our parents. Mom looked so pretty and Dad also looked great. All my sisters and brothers were satisfied with what you all did for us and my parents."
- Cristina G.
"Thank you for being so caring for being there to answer our every question and for going the extra mile to make sure the memorial service was perfect."
- Wilmajean B.
"The compassion and understanding you showed us in those four days (from arrangement to funeral) has eased our pain of losing Margaret in ways we cannot express."
- Erica D.
"Very satisfied with all of the services lux funeral home provided for my wife. they helped us with all of the pre-paid burial policy paperwork."
- Jose R.
"Could not have been more pleased with the service that my entire family received. All of the staff was compassionate and professional in everything they did."
- Jayne C.
"Could not have been more pleased with the service that my entire family received. All of the staff was compassionate and professional in everything they did."
- Jayne C.
"I recommend Lux Funeral Home to anyone who has lost a family member. They are warm, friendly, efficient and their follow-up is professional."
- Sandra B.
"In a time of vulnerability, I felt that Lux was respectful to my loved one and to me. Each person I came in contact with was gracious and made me feel comfortable in the process."
- Lynn T.
"All of my experiences at Lux Funeral Home have been positive, from the pre-planned arrangements to having the obituary on-line. I appreciate the staff treating us with respect and dignity. My mother was taken care of with tender care."
- Jo Nell H.