What Families Are Saying

Our Reputation

The staff at Lux Funeral Home & Cremation Services are more than funeral directors. We are caregivers who go above and beyond to deliver exceptional service to every family we serve. Our dedication to excellence is often recognized, as we frequently receive appreciative messages and positive reviews from New Braunfels area families we have assisted in their time of grief.

Customer Review

Amy R.

June 26, 2020

exceptional service! Hands down. No pressure, worked with our family every step of the way. You are appreciated. Wishing continuous success.

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Sharon B

We recently lost our beloved son, Fire Specialist Chris Lafferre quite unexpectedly. I cannot begin to tell you what a beautiful job Lux funeral home did with handling everything for us. He was memorialized with both Austin Fire Department and Air Force honors. Valerie did such an incredible job working with these departments and coordinating everything alongside them and the celebration of his life was absolutely beautiful. Valerie guided us through the process with great thoughtfulness and compassion. We will be eternally grateful to her and the entire staff for guiding us through such a difficult time.

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Stephanie Gonzalez

Kenny and his staff exceeded our expectations in the service they provided our family. Thank you for helping us every step of the way. Thank you Corina for Facilitating such a beautiful service. Corina you were very compassionate, empathetic, understanding and kind. Thank you. Amanda thank you for being so kind and compassionate during the rosary.

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Bobbie Brandenburg

Lux handled my mother’s pick up from home and her cremation. They gathered information i needed to get her to florida to be placed with my father . Staff was awesome and very caring. Definitely used them when needed again

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Yaya Garcia

April 10, 2018

Amazing service, compassionate people and thoroughly explained to us what would happen during the entire process. Were accommodating when we asked for extra seating and could not recommend a better place.

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August 9, 2023

To the staff at Lux Funeral Home,

Thank you all for your assistance during the preparations of dealing with the loss of our mother, Patricia Van Til.  Your caring attitude and thoughtfulness during this troubling time was greatly appreciated.  May God bless you.

-Cheryl S.

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James K.

April 19, 2017

Amazing people! You can see that their heart is in serving you. They will go above and beyond to meet your needs and are genuinely striving to treat you like family in every effort! It obvious that they are all passionate and committed to their families and serving them.

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Renee Hawthorne

January 25, 2017

Kenny Lux went out of his way for my husband and I when granny passed, he didn’t try and sell us something we didn’t need, he is very caring and understanding, I highly recommend
Lux Funeral Home, Rip Granny, we will miss you so much xoxo

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Misty L.

October 4, 2020

Compassionate and caring staff at Lux funeral home, the facilities are beautiful and clean.

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Kelly Gutierrez

I can’t express my gratitude to Kenny and his amazing staff for guiding us on how this all works. He has done so much for our family and we haven’t even had the services yet. I will put up another review once services are over but if you are even questioning a funeral home LUX IS THE BEST HANDS DOWN!!

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Kathryn Guillot Maleficent

The hardest thing I have ever done. Planning a funeral for my 12 year old daughter. When asked by coroner which funeral home I would like for my daughter to be sent I had absolutely no idea. I had no knowledge of this type of business, why would I? Several names were brought up to me but did not help me in this decision. I cannot recall why but I chose Lux, praying so hard that I had made the right decision. I was sending my baby somewhere I knew nothing about. Once they opened that morning and I was able to see my daughter I knew my prayers were answered and all doubts thrown out. The staff was so patient, empathetic and reliable. Words cannot convey my respect and appreciation towards Lux Funeral Home.

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Amber Evans

Kenny and his AMAZING staff have done 2 funerals for us in the last 6 months. Both were EXCELLENT from beginning to end. He made the entire experience comfortable and stress free and helped guide me through every decision that had to be made.

You can tell that Kenny and his staff genuinely care and strive to offer an excellent level of care to families at their time of loss. They honestly helped make the most difficult time of my life easier.

His staff provided us with the utmost care and attention needed. They exceeded my expectations along with providing me very affordable pricing with NO hidden costs what so ever.

They were excellent in listening to what we we wanted and provided multiple options based on our preferences.

The facilities are extremely well kept and maintained and the Chapel is beautiful inside and accommodated everything we asked for.

I would, without a doubt, highly recommend trusting Lux Funeral Home with all of your funeral arrangement.

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Kenny Lux and Staff

July 5, 2023

We so appreciate all that was done for us from beginning to end.  You met our every need and more.  Thank you again for everything.

M. Saucier and family

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Amy Casas

January 8, 2017

The staff was wonderful. They were truly concerned with my cousin’s emotions and grief…they treated the family with the upmost respect, they were amazing. Thank you!

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Adriana Vidaurri

July 17, 2017

I highly recommend this funeral home. They are very sweet people who work with the family and are very compassionate.

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Diana M.

June 28, 2021

Planning your loved one’s funeral is never easy. We chose Lux funeral due to all the great reviews and I can honestly say they did not disappoint. From the first phone call we made soon after my mom’s death they answered all our questions immediately and were very professional. Our coordinator was Corina and she was very professional, prompt to answer my phone calls or texts, and was so kind to us in person and informative. Our situation involved having my mom be flown from Texas to California. Corina was amazing at contacting out of state funeral home and keeping us appraised of all logistics. They made my mom look pretty and look as natural as possible. They surely exceeded our expectations. We also purchased the casket at their facility which arrived very quickly. I would absolutely recommend their services to anyone. God bless you all and thank you again for all your help during this very difficult time in our lives.

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